Customer Service NVQ Level 2
The OCR Level 2 NVQ in Customer Service is primarily aimed at candidates who undertake a customer service role.
Candidates will recognise that employment in the customer service sector involves a diverse range of functions, tasks and activities that are constantly developing and changing.
It is suitable for candidates:
- who have particular customer service and administrative job roles.
- who are working in a customer service environment.
- whose role is to provide service to customers.
