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Retail Skills NVQ Level 1, 2 & 3

Retail Skills NVQs are aimed at people working in the retail sector.


Level 1

This qualification is about working in a retail environment. You will find it appropriate if you are operating at a basic level in your work role. It will be suitable for you if you are:

  • new to the retail sector
  • following training programmes
  • following training programmes in preparation for work
  • leaving school. 

Level 2

This qualification is about working in a retail environment. You will find it appropriate if you are:

  • Already competent in basic retail skills and require recognition of a wider range of abilities in retailing.
  • Progressing from the Level 1 NVQ in Retail Skills.
  • Wishing to demonstrate competence gained previously in retailing or associated industries.

Level 3 - Sales Professional

This qualification is about working in a retail environment. You will find it appropriate if you are already competent in a significant variety of retail work activities. For example:

  • senior sales assistants
  • team leaders
  • supervisors and managers.
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